5f4087f89cf71c51 Aussie e-commerce market faces ACCC probe | BLOGGERELITES

Aussie e-commerce market faces ACCC probe

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The Australian Competition and Consumer Commission (ACCC) is putting the local e-commerce scene under the microscope as part of its broader Digital Platform Services Inquiry. 

This will see the likes of eBay Australia, Amazon Australia, Catch.com.au and Kogan scrutinised as Australia’s online consumer sales market grew by 57 per cent in 2020 year-on-year, with $50.5 billion spent online, compared with $27.5 billion in 2018. 

Although the ACCC noted that no online marketplace carried the same dominant position as Amazon does in the US, it claimed it wanted to scour “potential competition and consumer protection issues that matter most to seller”. 

According to the ACCC’s report, eBay is used by 12 million Australians on a monthly basis, while marketplaces such as Amazon, Catch.com.au and Kogan also experienced rapid growth since 2020 as a result of higher the COVID-19 pandemic and ensuing lockdowns.  

“These online marketplaces are an important and growing segment of the economy, so it is important that we understand how online marketplaces operate and whether they are working effectively for consumers and businesses,” ACCC chair Rod Sims said.